Shipping policy

Our shipping policies ensure that your pet products arrive in perfect condition. We ship to the United States with delivery times of 7 to 15 business days.

Orders are processed within 1 to 2 business days before shipment. We offer standard and expedited shipping options based on your preference. All packages include tracking so you can monitor your purchase in real time.

Shipping costs are calculated according to the weight and destination of your order. For damaged or lost orders, contact us within 30 days of purchase for resolution.

Pets and their accessories require special care during transport, so we pack with quality materials. We do not ship to PO boxes.

Customers are responsible for any additional tariffs or taxes in their country. Check our shipping options before completing your order.