FAQ's

Frequently Asked Questions

Find everything you need to know about our premium pet solutions, global shipping, and secure tracking here.

How long does shipping take?

Due to high demand and international logistics, orders to the United States typically take between 7 to 15 business days to arrive. All orders include a tracking number.

Will my items arrive in one package?

To bring you the best prices, our products are shipped from different fulfillment centers. If you ordered multiple items, they may arrive in separate packages with independent tracking numbers.

Can I track my order?

Yes, absolutely! As soon as your order is shipped (usually within 1-3 business days), you will receive a shipping confirmation email containing your tracking number.

What is your return policy?

We love our products and we are sure your pet will too! However, we offer a 30-day money-back guarantee. If you are not fully satisfied, please reach out to us at pawvibe.world@gmail.com.